Frequently Asked Questions
Everything you need to know about your Crow and Jester experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
Are your products ethically sourced?
At Crow and Jester, we are committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.